Privacy Policy

At Welyra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use the Welyra mobile application (“App”) provided by Welyra, Inc.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our service to you. The information we collect can be categorized as follows:

1.1 Personal Information
When you register for an account, place an order, or interact with our services, we may collect personal information, including but not limited to:

Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information (processed securely via third-party providers)

1.2 Usage Data
We may also collect data about how you use the App. This information is collected automatically and may include:

Device Information (e.g., device type, operating system, unique device identifiers)
Log Data (e.g., IP address, app crashes, pages visited, interaction with features)
Location Data (if you enable location services, to provide delivery services)

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience and analyze usage patterns. Cookies are small data files stored on your device. You can choose to disable cookies in your device settings, but doing so may affect the functionality of the App.

2. How We Use Your Information

The information we collect is used for various purposes, including:

To Provide Services: To process your orders, deliver products, and provide customer support.
To Improve the App: To monitor and analyze usage, improve app features, and enhance your experience.
To Personalize Content: To tailor recommendations and offers to your preferences.
For Communication: To send updates, marketing communications, and notifications regarding your account or orders. You may opt out of marketing emails at any time.
To Comply with Legal Requirements: To fulfill our legal obligations and protect against fraud or misuse of the App.

3. How We Share Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers that help us operate the App, process payments, and fulfill orders. These providers are obligated to protect your information and use it solely for the purposes specified by us.
With Legal Authorities: We may disclose your information if required by law, or to comply with legal obligations, such as a court order or government request.
In Case of Business Transfers: If Welyra undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. When your information is no longer required, we will securely delete or anonymize it.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can update or correct your personal information if it is inaccurate or incomplete.
Deletion: You can request the deletion of your personal data, subject to legal obligations.
Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by following the instructions in the email or by contacting us.
Data Portability: You may request a copy of your data in a commonly used format.

To exercise these rights, please contact us at the contact information provided below.

6. Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure, and we cannot ensure the security of data transmitted to or from the App.

7. Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal data.

9. International Data Transfers

If you are located outside of [Insert Country], please be aware that your information may be transferred to and processed in [Insert Country], where our servers are located. By using the App, you consent to the transfer of your information to countries outside of your jurisdiction, which may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy within the App or on our website, and we will update the “Effective Date” at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.

Important Notes:

Data Compliance: Ensure compliance with applicable data protection regulations (e.g., GDPR, CCPA, or others depending on where you operate). If your app targets users in regions with specific privacy laws, such as Europe or California, the privacy policy needs to comply with those regulations.
Location Data: Since Welyra is a shopping and delivery service, you may need to request explicit consent for the use of location data, particularly for users who enable location tracking for delivery purposes.
Children’s Privacy: If your app is intended for general use, but not for children, this section ensures that your app complies with regulations like COPPA (Children’s Online Privacy Protection Act).
App Store Compliance: Apple’s App Store and Google Play Store require that you disclose how user data is collected and used. Ensure that your app complies with their specific policies on user privacy.

By using this template, Welyra will have a foundational Privacy Policy that helps clarify your commitment to protecting users’ personal information while complying with necessary privacy regulations.